Traveling, whether for business or pleasure, exposes you to new cultures, people, and environments. Good travel etiquette ensures your journey is smooth and pleasant for both you and those around you. From respecting personal space on planes to adhering to local customs, polite behaviour goes a long way.
Are you a considerate traveller, or do you unintentionally cause friction along the way? Take this quiz to evaluate how well you embody travel etiquette.
1) When travelling for business, how should you handle a delay at the airport?
A) Complain to the staff immediately
B) Remain calm, check with the airline for updates, and inform your colleagues or clients about the delay
C) Start to panic and call everyone you’re meeting
D) Head straight to the bar to calm your nerves
2) If your flight is delayed and you miss a meeting, what’s the best course of action?
A) Ignore the situation and hope no one notices
B) Call ahead to inform the people you're meeting, apologise, and suggest an alternative arrangement
C) Ask the airline to arrange a private meeting room for you
D) Make up an excuse for the delay
3) What is the most appropriate attire for a business trip?
A) Casual wear as it’s more comfortable
B) Dress to match the environment, typically business attire unless the trip calls for casual dress
C) Always wear a suit, regardless of the destination or meeting type
D) Choose something trendy to impress your colleagues
4) You are traveling on a train for a business trip and your phone starts ringing. What should you do?
A) Answer the phone immediately; it’s a business call
B) Let it ring and check the voicemail later
C) Ignore the call and keep talking to the person next to you
D) Answer the phone but speak quietly and politely, excusing yourself from others around you
5) What’s the best way to handle a noisy colleague on a business flight?
A) Ignore them and continue with your work
B) Politely ask them to lower their voice or move to a different seat if possible
C) Complain to the flight attendants
D) Make a passive-aggressive comment to make them stop
6) If you’re in a hotel on a business trip, what’s an acceptable time to call the front desk with a request?
A) Anytime, it’s part of the service
B) During regular business hours unless it’s an emergency
C) Only if you’re in trouble and need assistance
D) You shouldn’t contact the front desk unless absolutely necessary
7) If you're going to be late to a meeting due to travel delays, how should you handle it?
A) Don’t bother informing them, as they will likely understand
B) Call ahead, apologise, and give an estimated arrival time
C) Cancel the meeting and suggest rescheduling
D) Show up late and apologise once you arrive
8) What should you do if you’re sharing a hotel room with a colleague on a business trip?
A) Treat it like you would any shared space, keeping noise and disruptions to a minimum
B) Make yourself comfortable and leave personal items around
C) Go out of your way to keep your colleague entertained
D) Spend the night in the hotel lobby to avoid any tension
9) What’s the best way to handle customs and immigration when travelling internationally for business?
A) Rush through as quickly as possible
B) Be patient, follow all instructions, and have all documents ready for inspection
C) Ignore any questions, as it’s unnecessary
D) Try to bypass the queues using any available shortcut
10) You’re taking a taxi to an important business meeting. How should you ensure you're on time?
A) Just call the taxi when you’re ready to go, and hope for the best
B) Call the taxi well in advance and plan for potential traffic delays
C) Rush into the first taxi you see without checking your watch
D) Don’t worry about the time and leave it to the taxi driver
11) How should you handle a flight delay when you’re supposed to be meeting a client at the destination?
A) Leave it until you land and inform them then
B) Stay in contact with your client, apologise for the delay, and offer to meet as soon as possible
C) Don’t say anything, as they will understand eventually
D) Reschedule the meeting without checking with the client first
12) When taking a business flight, what’s the best way to handle sitting next to a stranger?
A) Start a conversation and share personal details about your work life
B) Ignore them completely and stay in your own space
C) Smile politely and engage in brief conversation if necessary
D) Put your headphones on and don’t acknowledge them
13) What’s the most polite way to greet your client after arriving at their office?
A) Shake hands firmly and introduce yourself
B) Give them a hug to show familiarity
C) Wave from a distance and wait for them to approach you
D) Wait for them to initiate the greeting
14) If you need to take a business call while travelling on public transport, how should you handle it?
A) Speak loudly so your conversation is clear
B) Step away from the crowd and talk quietly to avoid disturbing others
C) Ignore the call until you’re in a private place
D) Take the call but speak as if you’re at home
15) What’s the most professional way to behave in a hotel lobby when waiting for a business meeting?
A) Sit in a comfortable chair and scroll through your phone
B) Stand around awkwardly until the meeting begins
C) Sit quietly and prepare for your meeting while being courteous to others
D) Chat with everyone around you loudly to kill time
16) How should you handle a situation where your flight is overbooked, and you’re offered compensation?
A) Accept the compensation, but stay polite and professional
B) Demand more compensation
C) Reject the offer and complain to the airline
D) Ignore the situation entirely
17) If you’re on a long-haul business flight and you need to sleep, how should you approach it?
A) Recline your seat fully and sleep the entire flight
B) Sleep in a way that doesn’t disturb your fellow passengers, while remaining courteous
C) Ask the flight attendants to wake you every hour to ensure you don't oversleep and miss anything
D) Keep your seat upright the entire flight to avoid bothering anyone
18) When taking a business trip, is it appropriate to mix work and leisure during the trip?
A) Absolutely, as long as you get the work done
B) Only if the trip is long enough to justify it
C) No, keep it strictly business
D) You can mix them as long as it doesn’t interfere with your meetings
19) How should you behave when attending a business dinner while abroad?
A) Ignore local customs and act as you would back home
B) Follow local dining etiquette and make an effort to adapt to the culture
C) Stick strictly to UK customs, regardless of where you are
D) Only eat if your host insists you do so
20) When travelling for business, how should you handle tipping in a foreign country?
A) Tip generously, regardless of the local customs
B) Follow local customs for tipping, even if they differ from what you're used to
C) Don’t tip at all, as it’s often included in the bill
D) Tip the same amount as you would back home
21) If you’re travelling on business and the hotel offers an upgrade, should you accept it?
A) Yes, always accept the upgrade to enjoy more comfort
B) Only accept if it’s offered for free and doesn’t affect the budget
C) Politely decline and stick with the original booking
D) Demand an upgrade if you think the room doesn’t meet your expectations
22) How should you manage the time difference when making a business call to a different time zone?
A) Call at any time, as the person will understand
B) Schedule the call for a time that’s reasonable for the recipient’s time zone
C) Call only during the evening, to catch them after work hours
D) Call at the beginning of their day, regardless of the time
23) What’s the best way to keep in touch with a client while you’re away on business?
A) Avoid all communication unless absolutely necessary
B) Schedule regular check-ins via email or phone to update them on your progress
C) Leave a message only when you return
D) Contact them on social media for a more informal update
24) If you need to make a presentation on a business trip, what’s the best way to prepare?
A) Prepare the presentation in advance and review it the night before
B) Quickly throw together a presentation the night before the meeting
C) Prepare only the key points and improvise the rest
D) Rely on the meeting’s host to handle all the presentation logistics
25) How should you act when meeting a new client for the first time during a business trip?
A) Jump straight into business and skip small talk
B) Start with a warm greeting and engage in polite small talk before discussing business
C) Wait for the client to initiate all conversation
D) Focus entirely on business without any pleasantries
26) How should you manage your luggage on a business trip?
A) Pack as much as possible to be prepared for any situation
B) Pack light and only take what’s necessary for your meetings
C) Overpack, just in case
D) Leave your luggage at home and buy anything you need on arrival
27) What’s the most professional way to address issues that arise during your business travel?
A) Ignore the issue and hope it resolves itself
B) Address the issue directly with the relevant parties in a calm and constructive manner
C) Complain loudly to everyone around you
D) Ignore your responsibilities and leave the issue to someone else
28) When travelling by train for business, how should you behave to maintain professionalism?
A) Keep your voice low, avoid loud conversations, and respect others’ space
B) Talk loudly with your colleagues to discuss the meeting details
C) Take phone calls in the aisle without consideration for others
D) Act casually and relax during the entire journey
29) If you arrive at a meeting late because of travel issues, how should you apologise?
A) Make a long explanation about the travel delays
B) Apologise briefly, explain the issue concisely, and move forward with the meeting
C) Ignore the situation and proceed as if you’re on time
D) Apologise multiple times throughout the meeting
30) When driving a rental car for business, what’s the most professional way to handle traffic?
A) Drive aggressively to make up for lost time
B) Stay calm, plan extra time, and drive safely
C) Try to cut through side streets to avoid delays
D) Call your client to complain about the traffic
31) If you're travelling for a long period for business, what’s the best way to stay healthy on the road?
A) Only eat at the hotel restaurant to avoid risks
B) Pack healthy snacks, drink plenty of water, and exercise whenever possible
C) Skip meals to stay productive
D) Take medication to prevent getting ill
32) When booking a flight for a business trip, what should you keep in mind?
A) Book the cheapest available flight
B) Book flights that fit well with your meeting schedule, while considering comfort and convenience
C) Always book first class for the best experience
D) Don’t worry about the details, as the company will cover it
33) When travelling for business, how should you handle communication with colleagues or clients?
A) Keep communication to a minimum to avoid distractions
B) Be responsive and keep everyone updated regularly
C) Only communicate when absolutely necessary
D) Wait until you return to address any questions
34) You are in a group of 4 people taking a taxi for a business meeting. Who should sit where?
A) The person giving the presentation should sit in the front seat, while others sit in the back
B) The senior-ranking person should sit in the front, and the rest of the group sits in the back, with no preference for who sits where
C) The most senior-ranking person should sit in the front, with the other 3 people sitting in the back
D) The junior-most person should sit in the front seat to be polite to the senior-ranking people in the back
Correct Answers:
- B – Remain calm, check with the airline for updates, and inform your colleagues or clients about the delay
- B – Call ahead to inform the people you're meeting, apologise, and suggest an alternative arrangement
- B – Dress to match the environment, typically business attire unless the trip calls for casual dress
- D – Answer the phone but speak quietly and politely, excusing yourself from others around you
- B – Politely ask them to lower their voice or move to a different seat if possible
- B – During regular business hours unless it’s an emergency
- B – Call ahead, apologise, and give an estimated arrival time
- A – Treat it like you would any shared space, keeping noise and disruptions to a minimum
- B – Be patient, follow all instructions, and have all documents ready for inspection
- B – Call the taxi well in advance and plan for potential traffic delays
- B – Stay in contact with your client, apologise for the delay, and offer to meet as soon as possible
- C – Smile politely and engage in brief conversation if necessary
- A – Shake hands firmly and introduce yourself
- B – Step away from the crowd and talk quietly to avoid disturbing others
- C – Sit quietly and prepare for your meeting while being courteous to others
- A – Accept the compensation, but stay polite and professional
- B – Sleep in a way that doesn’t disturb your fellow passengers, while remaining courteous
- D – You can mix them as long as it doesn’t interfere with your meetings
- B – Follow local dining etiquette and make an effort to adapt to the culture
- B – Follow local customs for tipping, even if they differ from what you're used to
- B – Only accept if it’s offered for free and doesn’t affect the budget
- B – Schedule the call for a time that’s reasonable for the recipient’s time zone
- B – Schedule regular check-ins via email or phone to update them on your progress
- A – Prepare the presentation in advance and review it the night before
- B – Start with a warm greeting and engage in polite small talk before discussing business
- B – Pack light and only take what’s necessary for your meetings
- B – Address the issue directly with the relevant parties in a calm and constructive manner
- A – Keep your voice low, avoid loud conversations, and respect others’ space
- B – Apologise briefly, explain the issue concisely, and move forward with the meeting
- B – Stay calm, plan extra time, and drive safely
- B – Pack healthy snacks, drink plenty of water, and exercise whenever possible
- B – Book flights that fit well with your meeting schedule, while considering comfort and convenience
- B – Be responsive and keep everyone updated regularly
- C - The most senior-ranking person should sit in the front, with the other 3 people sitting in the back
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